Paragon Asra Housing Ltd - Customer Relationship Management System (CRM)

Tender description

Paragon Asra Housing Limited has been formed through the 'statutory amalgamation' of Paragon Community Housing and Asra Housing Group. They provide housing across the midlands, London and the South East offering range of housing solutions from affordable rent, independent living to shared ownership to those in need. With a combined experience of over 40 years, they now manage 24,000 homes. The newly formed Paragon Asra Housing Ltd is seeking to procure an effective and configurable CRM system to be integrated with their telephony, self-service provision and knowledge base systems in order to maintain high standards. PLEASE NOTE: Paragon Asra Housing Limited are holding a 'Discovery Day' on the 27th July 2017 to provide an opportunity for suppliers to seek clarifications on this project. For further details refer to attached Tender document Procurement activities are being facilitated by 3C Consultants. Keywords: CRM, customer relationship mangement