Electronic Document Record Management Solution (EDRMS)

Tender description

With guidelines set out in the NHS Five Year Forward View, the overarching objective is to make the NHS paperless by 2020. This vision is encompassed in the National Information Board's Personalised Health and Care 2020 Framework. The national vision is of a fully interoperable Electronic Health Record, such that patients' records are largely paperless. Where Patients will have access to these records, be able to "write" into them whilst retaining the right to opt out of their record being shared electronically. Two of the Trusts key strategic objectives are to deliver high quality health care to service-users and to ensure their records are available when required to support the delivery of that care. This will require development of a single Source of Truth where all of an individual's data is held. This single electronic view of an entire patient's medical history at the point of care will provide accurate, complete and up to date information to clinicians to support their decision making, thereby increasing clinical safety and effectiveness. In addition to this there is a need to introduce an Electronic Content Management approach due to the increasing volumes of data and information generated by staff, devices and systems associated with the Authority. All of this data serves an important function in its associations with service users, carers, staff and suppliers, as well as key business processes such as asset management, planning, project management, supply chain management, compliance and finance. The approach will coordinate knowledge, correspondence, content and resources to support and drive key business decisions, as well as reducing our reliance on paper and our running costs. The Authority is seeking a solution that will enable the delivery of its strategy, with a view to introducing efficiencies, added value and future resilience. A part of this strategy includes building on the Authority's participation in the NHS England Global Digital Exemplar (GDE) programme which focuses on Driving Digital Maturity within the NHS and incorporating the national data strategies. This is recognised internally as being an organisational step change and that the market is best placed to fully define the solution to meet these objectives. The intent is to purchase a solution that delivers a Master Data Management (MDM) model based on a Source of Truth (SoT), taking the existing information held by the Authority systems and making an integrated infrastructure that improves efficiencies in maintaining, accessing, sharing and auditing the data. By exercising electronic information and linked workflows, process mapping these and all paper processes, such that streamlined fully electronic workflows are embedded and implemented across the Authority. The Authority has identified that it will need a blended approach, as it has not found a single system on its own that will address all the challenges associated with compliance, turnaround, infor