Internet network

Tender description

The University of South Wales is taking advantage of its unique position, building on the foundation of a new identity and striving for a new way of delivering its services to students. The University is looking to secure a provider for all the Internet Services for Halls of Residence — the current student residence internet provision contract is due for renewal in July 2017. The University of South Wales is taking advantage of its unique position, building on the foundation of a new identity and striving for a new way of delivering its services to students. The University has over 30 000 students, and, to that end Accommodation Services Vision is that ‘All students and halls users will easily be able to access a reliable, high speed, internet connection wherever and whenever they wish to, within the halls of residence boundary’. Accommodation Services Aims: 1. All students and conference guests will be able to use multiple devices without compromising speed or reliability of service. 2. All students and conference guests to have a seamless service while moving from area to area within the halls of residence boundary. 3. All students and conference guests to have a secure, high-speed network to enable our user to access academic resources, emails and social networking sites etc. 4. All students and conference guests to have access to Helpdesk support at 24/7. 5. To provide accommodation services with a communication platform to enable us to easily contact residents/users with any relevant information. It is our intention to award a contract to one provider for all the internet services for halls of residence users. It is anticipated that any contract resulting from this process will include the installation and or upgrade and maintenance of new and existing equipment necessary to deliver the service (both wired and wireless) as well as provision of the service itself. The current internet provision contract is due for renewal in July 2017. A key requirement is that the proposed service can be implemented to provide a seamless continuation of service; internet provision must be available to the students and external guests at the Halls of Residence throughout the year. Implementation planning must take this into account.