Expired contract

Customer Relation Management software package

Details

Buyer
Heriot Watt University
Supplier(s)
Tribal Education Ltd
Duration
5 years
Topic
Customer Relation Management software package
Published
4 July 2017
Source
TedNotices

Tender description

This student services CRM system shall be used extensively across Heriot-Watt University's global network in the following areas: Careers Service; Student Support, including; Disability Services; Scholarships and Finance; Global Student and International support; Student Service Centre. This document details the high-level requirements Heriot-Watt University has in respect to improving the student experience and communications. It is for the purpose of selecting a new student services customer relationship management system (CRM). This student services CRM system shall be used extensively across Heriot-Watt University's global network in the following areas: Careers Service; Student Support, including; Disability Services; Scholarships and Finance; Global Student and International support; Student Service Centre.

Timeline

  1. Award date30 June 2017
  2. Award published4 July 2017
    Current notice
  3. Contract expiry date4 June 2022

About the buyer

Heriot Watt University is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48445000 · Customer Relation Management software package

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