Closed tender

GB-London: RSSB26311 Customer Service Transformation Programme

Details

Buyer
Rail Safety and Standards Board Ltd
Value
GBP 300,000
Topic
Customer services
Published
28 June 2017
Submission
26 July 2017
Source
ContractsFinder

Tender description

RSSB is seeking to appoint an expert partner to help develop and embed a sustainable customer service culture within the company which will underpin the company principal goal to 'continuously improve member satisfaction, evidenced by year-on-year increase in member (customer) advocacy.'

Timeline

  1. Tender published28 June 2017
    Current notice
  2. Submission date26 July 2017

About the buyer

Rail Safety and Standards Board Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79342300 · Customer services

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Decision makers

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