Common Platform Programme - Test Automation & Execution Services

Tender description

Why the Work is Being Done CJSCPP is a change programme to enable the CJS and agencies be more efficient and deliver a better service. For the first time, criminal case information will be kept together in one place. The CJSCPP is part of a wider portfolio of change being delivered by HMCTS under the HMCTS Reform Programme, affecting services in all jurisdictions. Problem to Be Solved Current CJS services are typically supported by paper and hard media based processes which are expensive, subject to frequent delay and often baffling to citizens without legal training. The CJSCPP is designed to develop efficient, proportionate and accessible digital services delivering access to justice via appropriate modern channels. Who Are the Users 1) As a citizen, view and track my case online, be alerted to changes and for the case to proceed efficiently. 2) As a prosecutor, understand case evidence to ascertain likelihood of a successful prosecution. 3) As a defence practitioner, understand the evidence of a case to best advise my client. 4) As a HMCTS admin, manage the delivery of justice services so the process is delivered efficiently. 5) As a member of the judiciary, access all relevant information so that I can make a judgement 6) As a prosecuting agency, submit evidence to provide HMCTS with relevant information. Early Market Engagement Work Already Done The CJSCP Programme has produced the technical foundations for a domain driven micro-service based back end architecture with service model architecture on the front end. These include frameworks and design patterns that new team members will be expected to worth with. Information on this work can be found here https://github.com/CJSCommonPlatform/microservice_framework and here https://github.com/CJSCommonPlatform/govuk_single_page_pdk. The business has identified approximately 35 service/service fragments to be produced and the change planning has taken place with approximately 7 of the services in various stages of completion. Existing Team The current projects all have teams in place. Each existing team comprises; a Delivery Manager, a Technical Lead, a Business Analyst, a User Researcher, a UX/HTML Designer, one or more front end and back end developers and a QA specialist. It is expected that the successful provider will augment some of these teams as well as providing Test Automation & Execution capabilities for new teams yet to be formed, either to extend the capacity on existing projects, or provide the capability for the other projects due to start during 2017. Current Phase Not applicable Work Location Primarily Southern House, Wellesley Grove Croydon CR9 1WW and occasionally Rose Court, 2 Southwark Bridge Road London SE1 9HS (the "Base locations”, although some visits to other locations may be required.) Working Arrangments The supplier’s team will be required to work onsite at the base location working a five (5) day week. The Service is being delivered against the GDS Service Manual (e.g. agile delivery aligned to scrum methodology). For any work performed at a location different to that of the Base location and London (outside of the M25), all reasonable travel and expenses costs shall be met in accordance with the rates set out in the MoJ travel and subsistence policy. All expenses will require prior approval from HMCTS before being reimbursed. Security Clearance All supplier resources must Baseline Personnel Security Check (BPSS) clearance which must be dated within three months of the start date. See https://www.gov.uk/government/publications/government-baseline-personnel-security-standard for further guidance. Some roles may require SC security clearance. Additional T&Cs Any expenses shall be submitted in line with the Ministry of Justice standard Travel and Subsistence policy and agreed in advance of expenditure. Suppliers shall provide transparency to the Buyer on the rates paid to resources and any third parties in the supply chain. Skills & Experience Demonstrable experience of producing and maintaining automated checks using the programme test stack (Protractor, JMeter, RestAssured, ZAProxy)=4%. Demonstrable experience of coding automated checks in Java and JavaScript to a high standard, following typical design patterns and good practices=4%. Demonstrable experience of quantifying application and infrastructure quality through measures including; performance, vulnerabilities, defects and static analysis results=2%. Demonstrable experience of providing expert exploratory testing across multiple scrum teams=2%. Demonstrable experience of conducting Non-functional and Operational Acceptance testing=2%. Demonstrable experience of completing all testing activities within Sprint boundaries=2%. Demonstrable experience of collaborating with developers to push automated checks down the Automation Pyramid=2%. Demonstrable experience of operating within a Scrum team=2%. Demonstrable experience of providing advice and guidance to teams on what to test, where to test and how to test features=2%. Demonstrable experience of implementing a Programme Test Approach within development teams=1%. Demonstrable experience of working across a programme to contribute to Platform automated checks and activities=2%. Demonstrable experience of working with Continuous Integration and infrastructure as code tools (Jenkins and Ansible on Azure)=2%. Demonstrable experience of providing guidance to developers when issues occur utilising Event debugging tools, Dead Letter Queues, Monitoring, Alerting and aggregated logs in Kibana=3%. Nice to Haves Demonstrable experience of CQRS and/or asynchronous systems=5%. Demonstrable experience of Continuous Delivery in Azure=5%. No. of Suppliers to Evaluate 5 Proposal Criteria Describe how will you ensure that HMCTS is supplied with high quality and appropriately skilled team specialists, whilst minimising HMCTS's effort in screening the proposed team members=4%. Explain how you plan to retain key resources for the duration of the contract and how you can commit to meet HMCTS's continuous need for testers=2%. Provide named individuals and CV’s to meet the initial requirements demonstrating experience of working in agile multi-vendor teams=5% Provide three referenceable client focussed case studies where your company have provided the desired service capability; please identify the proposed team member(s) that were part of the delivery team=5% Describe your approach to adding, replacing and rotating new team members, within a 2 week notice period, to the existing team without reducing the team’s velocity=2%. Propose your approach for enabling digital teams, delivering capability and ensuring that knowledge transfer is conducted during handover of project outputs to the HMCTS BAU maintenance team=3%. Describe how you intend to measure and manage quality and speed of delivery teams and individuals to ensure continuous improvement=2%. Give examples of KPIs and SLAs that you would be prepared to commit to for this contract, including ability to provide high calibre substitutes/replacements within 2 weeks=2%. Explain the Value Proposition; value for money, how the proposal will optimise costs, and generate savings. Demonstrate how discounts will be linked to volume and duration=5%. Cultural Fit Criteria Explain the approach for working with multi-vendor teams across multiple projects at different locations=2%. Explain how you will ensure the team collaborate at all levels of the project and programme delivery; between users, project team members, and management. Give examples for each team member=3%. Payment Approach Time and materials Assessment Method Written proposal Case study Reference Presentation Evaluation Weighting Technical competence 70% Cultural fit 5% Price 25% Questions from Suppliers Budget range