Expired contract

Award of Jontek Annual Maintenance Agreement for the Answerlink system

Details

Buyer: North Tyneside Council
Supplier(s): Jontek Ltd
Value: GBP 40,000
Duration: 1 year
Topic: Telecommunications system
Published: 17 May 2017
Source: ContractsFinder

Tender description

Award Notice - Jontek Annual Maintenance Agreement for the Answerlink system. The Authority requires a service level agreement (SLA) for the Every Child Counts programme (ECC) Jontek is a specialist answerlink system which is currently used by the Care Call service for all tele-care call handling. To enable continuity of business and maintenance of their system, the provider will need to continue to maintain the system and provide 5 licences for continued use of the system.

Timeline

Completed: Award date31 March 2017
Completed: Award published17 May 2017
Current notice
Completed: Contract expiry date31 March 2018

About the buyer

North Tyneside Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

32524000 · Telecommunications system

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@north-tyneside-council.gov
Commercial Director	+44 •••• ••••••	••••••••@north-tyneside-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@north-tyneside-council.gov
Category Lead	+44 •••• ••••••	••••••••@north-tyneside-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@north-tyneside-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@north-tyneside-council.gov