Audiology Implant Service Patient Administration/Clinical Database System - Soft Market Testing Exercise

Tender description

The University of Southampton is currently exploring a range of options to support the patient administration and clinical databases, which underpin the operation of the University's Auditory Implant Service ("USAIS"). The University is keen to explore all options that may be currently available in the marketplace. The University is conducting soft market testing for a solution that must include at least one, and ideally both of the following capabilities:- (1) Clinical database capability specific to requirements of an auditory implant service a. Front-end testing and data capture with link to hardware systems b. Data analysis for service requirements, research, audit and service evaluation (2) Patient administration capability (systems should be able to deliver the requirements below either as standard or should have the ability to be configured to provide these requirements). a. Clinic timetabling system with ability to timetable patient appointments, staff time and room use b. Secure and confidential patient information storage c. Finance management and performance monitoring required to comply with the NHS specialised services reporting requirements for invoice validation d. Compatibility with uploading data to NHS systems to meet NHS reporting requirements for NHS Commissioned DataSets_OutPatient Activity reporting e. Support to patient and professional communication and marketing f. Stock management including daily stock reports and an automated ordering of spares/repairs by patients, linked to patient records. g. User support and training for USAIS staff This soft market exercise is intended to allow interested organisations with appropriate experience to outline their views and provide impartial information to the University with no commitment to themselves or the University. It is not part of a formal procurement process nor shall the University be committed to carrying out such a process. The ultimate aim is to understand the strengths and weaknesses of the various solutions available to the University to deliver the outcomes above. The aim of the soft market test is not to select organisations with which to work, it is to better understand the solutions available in the market to inform the University's strategy for fulfilling their requirements. It can, however, be viewed as an opportunity for contractors to become more familiar with the University's Auditory Implant Service and inform the University of their organisation and relative services. The soft market testing process will consist of submission of the Soft Market Testing Questionnaire (SMTQ) using the In-Tend portal. Further details regarding the completion and submission of the SMTQ can be found within the questionnaire document. PLEASE NOTE: This is not a call for competition at this stage.