Regulatory Delivery - Content Designer

Tender description

Summary of the work Regulatory Delivery (part of the Department for Business, Energy and Industrial Strategy) requires a Content Designer to work on a range of digital services and programmes whilst building the capability of internal staff. Specialist role Content designer Expected Contract Length Up to 2 years Latest start date 1st February 2017 Maximum Day Rate £350.00 Who Speclialist Work With You'll be expected to work across Regulatory Delivery, on all and any of our projects. That means working with delivery managers, product managers, developers, researchers, creatives, policy people, legal people, and senior management. What Specialists Work On Taking complex language/processes and making them easy to understand. Working with people who are unfamiliar with good web usability. Explaining decisions/edits clearly, based on feedback. Scoping, writing, editing and publishing digital content. Ensuring customer journeys are the best they can be. Managing relationships with subject matter experts, ensuring accurate content. Delivering accurate and timely content/assets based on user research/testing. Choosing best formats for displaying information. Monitoring the performance of content and tools. Working with Product Managers and multi-disciplinary teams to understand user behaviours/feedback. Running workshops, identifying ways to improve content, and iteratively improving products. Identifying content gaps and overlaps. Skills & Experience • Experience creating/writing content that is accessible and usable • Experience using metrics and user feedback to define/refine content • Experience working within a web application development environment • Experience choosing the best format for displaying information to the user • Experience working with content publishing systems • Be able to envisage, then iteratively sketch, mock up, and/or rapidly prototype • Experience working on UK Government digital services • Experience working as part of a multi-disciplinary team in an agile development environment • Experience delivering user-centred designs based on user research, user feedback, analytics, etc. • Have experience working to the GDS Service Standard • Have significant design experience on projects developing digital products or services for the web • Have strong verbal and communication skills to be able to streamline complex and/or technical language, processes and information to make it user-friendly • Experience working closely with user researchers to interpret user research findings Nice to Haves • 1 years’ experience of interaction design within Government • A design-related degree or masters qualification • Use relevant tools (e.g. the Adobe suite, Sketch, Omnigraffle) Work Location 1 Vic Street, London. Working Arrangments Onsite three days, some travel required to other RD offices in Birmingham and Teddington. Security Clearance Baseline Personnel Security Standard (BPSS) clearance required. No. of Specialists to Evaluate 3 Cultural Fit Criteria • Work as a team with our organisation and other suppliers • Be transparent and collaborative when making decisions Evaluation Weighting Technical competence 55% Cultural fit 15% Price 30% Questions from Suppliers No questions have been answered yet.