Other community, social and personal services

Tender description

The City of Cardiff Council wishes to re-commission Advice Services for Cardiff residents. The scope of the procurement includes Advice, Information and Advice, Advice with Casework, Specialist Advice services. The Council seeks to award one contract for the provision of Advice Services to Cardiff residents. Cardiff Council wishes to commission an Advice Partner to complement the work of the in house advice team. Bids for the contract are welcome from single providers, consortia or by a lead provider with subcontractors. Bidders must note that some of the generalist advice provided under the contract will in future be provided in house by the Council's Money Advice Team and that the funding provided under the contract will reduce on a phased basis as detailed in the tender documentation. The new Advice Partner will be required to bid for other external funding to supplement the Council funding. There will be an opportunity for the Council to award further work under the contract should more funding become available for this purpose. The Council will provide space within council buildings including both back office and customer facing accommodation in Central Library Hub. The contract will be for 5 years with the option to extend for additional periods of up to 2 years, with the aim of giving the provider greater certainty and adding to sustainability.