Guidance services

Tender description

Portsmouth City Council has awarded a contract for the provision of an Advice Service for Portsmouth. The service provides people who live or work in Portsmouth with a wide range of social welfare advice to help vulnerable people resolve a range of issues and problems. The contract will commence on 1.4.2017 and will be let for a 5 year period with the option of an extension of up to 2 further years in increments to be agreed, subject to performance and agreement of both parties. Portsmouth City Council has awarded a contract for the provision of an Advice Service for Portsmouth. The service provides people who live or work in Portsmouth with a wide range of social welfare advice to help vulnerable people resolve a range of issues and problems. The key principles and requirements of the service, will be to deliver an advice service that focus on: — Being responsive to customer demand; — Sustaining a customer-focused service; — Delivering what actually matters to customers.