Software package and information systems

Tender description

The Financial Conduct Authority (FCA) is looking to replace its existing E-Discovery solution with a Commercial-Off-the-Shelf (COTS) package, or an alternative Software as a Service Offering (SAAS) (subject to meeting FCA Security requirements). The FCA is seeing an increase in the volume and complexity of its case data. Therefore, the FCA would like to improve the efficiency and effectiveness of its review process by adopting new technology and ways of working. The scope of this procurement will also include implementation services, maintenance and support services and the migration of data from the FCA's existing system to the new system. The Enforcement and Markets Oversight division within the FCA has approximately 400 employees, not including contractors, who use the Evidence Management System (EMS) software, which currently stores around 120 000 000 documents. Digital evidence review and analysis are core capabilities required to support regulatory, civil and criminal case work. The quality of these capabilities has a direct impact on the FCA's ability to undertake effective and efficient enforcement action and to assist the FCA with effective credible deterrence. The requirement is for a COTS package with the ability to deliver the following outcomes: *effective evidence management and production of reviewed material, *appropriate management of sensitive/protected information. The system must be able to provide the below key strategic functionalities: *industry standard productions, *a robust and scalable system. We are looking for a supplier that can deliver a partnership approach.