Expired contract

Civica Apps Flare

Details

Value
GBP 70,000
Duration
2 years
Topic
Software package and information systems
Published
3 May 2017

Tender description

***This Contract has been Awarded to Civica***The APP system is a key system for Regulatory Services and Health. It is used to record actions taken by all of the service areas e.g. calls, complaints, service requests, sample results, visits and inspections. It provides management reports and statutory returns for example the Food Standards Agency LAEMS returns. Via an interface with CRM the Call Centre also uses APP to log all requests for service that come through the Customer Contact Centre in addition to those received by the service directly. The system records information appropriate to the wide variety of inspection and investigation types carried out and retains a history of actions for the provision of information

Timeline

  1. Completed: Award date31 March 2017
  2. Completed: Award published3 May 2017
    Current notice
  3. Completed: Contract expiry date31 March 2019

About the buyer

Cheshire East Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems

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