Sepentine Kitchen Catering Concession Contract

Tender description

The contract for Serpentine Kitchen in Hyde Park (currently known as The Serpentine Bar and Kitchen) is offered for an initial 5 year period commencing 23rd January 2018, with an option to extend by 5 years by mutual agreement. The Concession Holder shall deliver food and beverage standards befitting of The Royal Parks' world class environments, with the facility offering a quality standard to match the horticultural excellence achieved within the parks themselves. The facility shall be relevant to the local setting and the visitor base within Hyde Park. The offer shall complement the food and beverages offered elsewhere within the wider Hyde Park catering portfolio. The facility shall operate as an informal catering operation meeting the needs of a wide cross section of park visitors including tourists and local workers. The service style for the facility shall take account of the very high volume of visitors year round in Hyde Park and shall be capable of dealing with these volumes efficiently whilst delivering a consistently great quality product and ensuring a high level of engagement with the customer.