IT services: consulting, software development, Internet and support

Tender description

MOPAC (acting as Police Authority for the MPS) is seeking to establish a Framework Agreement for the provision of services relating to end-to-end digital solutions that solve business problems. This will include IT services such as consulting, software development, Internet and support. MOPAC is seeking to establish this Framework Agreement to be used by MPS as well as other Police Services in the UK including the Offices of the Police and Crime Commissioners (PCC's), the GLA and its functional bodies. The Solution Provider Framework will establish a panel of Solution Providers from whom MPS and the other contracting authorities will procure end-to-end digital solutions that solve business problems mainly through mini-competitions (Call offs), with direct awards in specifically defined circumstances. The Framework will include providers capable of delivering complex, multi-phased, technologically advanced end-to-end digital solutions. Solution Providers will be expected to bring knowledge, experience and functional expertise, which can be drawn upon flexibly to deal with and deliver digital services solutions as a part or as a whole project that meets MPS and the other contracting authorities' requirements. This Framework is designed to enhance the MPS' current Solution Delivery supply chain. It will fill the gap between other Government Frameworks (e.g. G-Cloud) and lengthier, higher value, more complex procurements which would require the formal OJEU process, by providing a rapid route-to-market whilst still maintaining ongoing competitiveness. It is expected that the MPS will commission approximately 10 projects each year (2 large, 4 medium and 4 small) with an average of 16 active projects at any given time. The services MOPAC is seeking to be included in the Framework fall under the following general categories: Project Management, Solution Proposals, Detailed Solution Design, Build / Development, Business and Technical Analysis, Environment Management and 3rd Line Support. The sorts of workloads which will be typically, but not exclusively put through the Framework are as follows: — Bespoke Application Developments — primarily software based although they may have an aspect of hardware. Generally characterised by having requesting parties' specific requirements. A recent example which would fit this category would be the Automatic Number Plate Recognition system (ANPR). — Application Configuration using Commercial Off The Shelf (COTS) Solutions — where the business requirements can be wholly provided by currently available commercial software then a COTS solutions is relevant. These workloads will be characterised by a heavy reliance on the configuration aspects of deployment. A recent example of this sort of development would be the Intranet Content Management project. — Software As A Service (SaaS) solution — is a software licensing and delivery model in which software is licensed on a subscription basis and is centrally hosted by a software provider. It is sometimes referred to as ‘on-demand software’ and is typically accessed by users using a thin client via a web browser. An example of SaaS would be Microsoft's Office 365 solution. — Device and Software Development and Implementation — a combination of software and hardware, developed and configured together to provide a complete solution. They will generally be characterised by having requirements which are specific to the requesting party and not a generic solution which can be purchased then configured. A recent example which would fit this category is the Body Worn Video project. — Integration Projects — developments which are primarily concerned with bringing together component subsystems so that they work as a co-ordinated whole. A recent example of an Integration Project would be the Emergency Services Network (ESN) Implementation. — Application Development Enhancements — development work concerned with the enhancement, maintenance or updating of an existing Application. These will be classified as Major or Minor depending on the cost/time parameters. Examples of these developments would be the addition of new functionality to the CRIS or CRIMINT systems. — Turnkey Infrastructure plus Software Implementations — A development which is created separately and presented as a complete package ready to be deployed into the MPS systems. An example would be the Internet Hosting and Content Mgt project.