GCS digital capability assessment

Tender description

Why the Work is Being Done A digital capability maturity model has been developed to set out a standardised roadmap to improve digital skills for approximately 20 Government departments. The model, based on the 4 main communcations pillars, articulates the skills level teams must have at each stage. Communications teams now need to be assessed against the model. All the assessments need to happen with a two to three week period and we would expect the assessments' conclusion as soon as possible after that. Problem to Be Solved There is no standardised cross-government assessment of comms teams' digital capability and therefore this process will allow teams to understand their development needs and help professional development teams set out what training is needed to bring all staff to the required level of digital effectiveness and capability. Who Are the Users As a profession, we need to assess the digital capability of comms teams across government in order to identify skills gaps. This will enable us to provide the correct learning interventions. As a communications professional, I need to have the necessary digital skills so that I can perform my job more effectively. Early Market Engagement Work Already Done We have created a digital capability maturity model based on established capability models, which outlines the 5 stages of maturity. Focussing on 4 strands of communication disciplines (Strategic Communications, Strategic Engagement, Media & Campaigns, and Internal Communications), the model was 'road tested' with several communications departments to assess robustness. The model has received endorsement by departments and by Directors of Communications. Existing Team The current team are all government employees. Current Phase Discovery Work Location At nominated government departments centred around Whitehall, London. Working Arrangments An initial meeting to explain the model and the scope of the audit, who will be involved and the outcomes of the process. We would then expect a full breakdown of the audit process, what approach the supplier would take and the timescale of the audit. We would expect departments to be audited in quick succession and reports to be produced at the conclusion of the audit setting out recommendations for each department and for the profession overall. Security Clearance No security clearance is required. Additional T&Cs Skills & Experience Knowledge of digital capability Knowledge of government communications Experience of auditing large teams Experience of working with government departments Experience of working to a tight deadline Experience of working with senior staff in government Nice to Haves No. of Suppliers to Evaluate 5 Proposal Criteria Approach and methodology How the approach or solution meets your organisation’s policy or goal Estimated timeframes for the work Value for money How they’ve identified risks and dependencies and offered approaches to manage them Cultural Fit Criteria Work as a team with our organisation and other suppliers Be transparent and collaborative when making decisions Take responsibility for their work Rectify mistakes when identified Payment Approach Fixed price Assessment Method Written proposal Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers Budget range below £25k