ARMYHQ2/00226-ICS-OPERATIONS-TELS-TECH-SUPPORT

Tender description

Summary of the work Act as the Requirements Manager and Communications specialist, provide technological and strategic guidance to capture and deliver solutions aligned to business outcomes. Specialist role Communications manager Expected Contract Length 170 Latest start date 5/06/2017 Maximum Day Rate £500 Early Market Engagement N/A Who Speclialist Work With The Specialist Company will be required to work with the Authority and other suppliers to ensure coherent delivery of the services. The Specialist Company must have the necessary office facilities to support their own off-site working. It is anticipated that the Specialist Company will agree with the Authority to spend varying degrees of time located at the Authority’s site for face-to-face meetings and to carry out work of a security sensitive nature. What Specialists Work On Accountable for the capturing new business requirements, including assisting the customer to develop a detailed Statement of Requirement (SOR) or Information Exchange Requirement (IER); (40%) Deliver non-standard and complex firm base business change, effectively and efficiently in line with Defence strategy; (20%) Support the delivery of Integrated User Services (IUS) ensuring improvements and efficiencies across the organisation; (20%) Supporting senior management and suppliers to deliver new products and services effectively across the frim base; (10%) Building and maintaining links with supplier and business partners in and outside of the organisation; (10%) Skills & Experience • Expert knowledge communication systems and services across multiple environments; • Excellent analytical skills and the ability to analyse and compare complex requirements options drawing on expert knowledge across a wide range of IT disciplines; • Ability to collate requirements and produce full Statement of Requirements (SOR), detail options available and produce recommendations incorporating costs, benefits, resources and risks; • Demonstrate proven corporate and industry experience in delivering technical solutions across a wide range of infrastructures, including MoD; • Demonstrate proven telecommunication, systems and services experience in complex MoD infrastructure environments; • Knowledge and background of MoD working practices and policy specifically JSP440 and JSP604 • Ability to lead, influence and implement strategic policies and decisions; • Ability to engage with employees and service users, collaborating at all levels both internally and externally; • Excellent communication, leadership and interpersonal skills to gain the credibility of, and work effectively with, a wide range of organisations; • The ability to draft and present reports/briefs on complex technical issues in a language that is understandable to the layperson, management and large groups; • High level analytical skills and a proven track record of effective problem solving, managing change within a dynamic environment with demanding timescales; • Ability to quickly develop clear understanding of business processes; • Excellent networking and negotiation skills; • Ability to prioritise own workload effectively to ensure deadlines are met; • Track record of successful contribution to business and strategic development; • Proven track record of briefing senior executives • Working at senior management level in a complex organisation providing strategic consultancy advice and support • High level leadership and management skills developing and delivering corporately and operationally in a complex, multi-disciplinary and high profile organisation. • Successful implementation of significant change, both technical and organisational, in a complex multi organisation setting; • Specialist expert knowledge on a broad range of IT requirements gained through IT project delivery experience across MoD and multiple UK and overseas organisations; Nice to Haves • Experience of working within the Information Directorate or ISS • Foundation in ITIL Service Management. • Project Management experience Work Location Army Headquarters, Andover, Hampshire, SP11 8HJ The place of delivery of the contract shall be at such location as agreed between the Specialist and the Authority. Subject to the incumbent being contactable and providing the required outputs, remote working is a flexible element, an ad-hoc arrangement dependent upon work (eg. Outputs, meetings, stand-ups) requirements at the time. Working from home or from another MOD site is permissible, to be arranged at the time. Working Arrangments The Specialist company shall use its own initiative as to the manner in which services are to be delivered; for the avoidance of doubt, the Specialist Company shall not be supervised, directed or controlled regarding how the services are delivered. The Specialist Company shall use its own equipment where security requirements permit. The Specialist Company is expected to provide the services on such hours/days as required to meet any deadlines, as agreed between the Specialist Company and the Authority. Security Clearance Security Clearance (SC) will be required for the duration of the role. Incumbents are to follow both the letter and spirit of Army Headquarters security regulations Additional T&Cs These MOD DEFCONs form part of this Call Off Contract: 5J (Edn 18/11/16) Unique Identifiers 76 (Edn 12/06) Suppliers on site 129J (Edn 18/11/16) The use of Electronic business Delivery Form 516 (Edn 04/12) Equality 520 (Edn 18/11/16) Corrupt gifts and payments of commission 522 (Edn 18/11/16) Payment and Recovery of Sums Due 531 (Edn 11/14) Disclosure of Information 534 (Edn 18/11/16) Subcontracting and Prompt Payment 566 (Edn 07/14) Change of control Supplier 642 (Edn 06/14) Progress meetings The following DEFFORMS will be used for the contract: 111 Appendix - Addresses and other information 10 Acceptance Of Offer Of Contract No. of Specialists to Evaluate 6 Cultural Fit Criteria • Understanding of the military ethos • No commercial allegiance to any technology vendor Evaluation Weighting Technical competence 65% Cultural fit 5% Price 30% Questions from Suppliers 1. ARMYHQ2/00226-ICS-OPERATIONS-TELS-TECH-SUPPORT Question:- Will this role fall within IR35 legislation ARMYHQ2/00226-ICS-OPERATIONS-TELS-TECH-SUPPORTAnswer:- The post is outside IR 35 as long as the supplier understand that the Aurhority will accept substitution and that the supplier has a plan to provide that substitution if required 2. ArmyHQ2/00226-ICS-OPERATIONS-TELS-TECH-SUPPORTQuestion:-Please confirm whether the role is 'inside' or 'outside' IR35. ArmyHQ2/00226-ICS-OPERATIONS-TELS-TECH-SUPPORTAnswer:- The post is outside IR 35 as long as the supplier understand that the Authority will accept substitution and that the supplier has a plan to provide that substitution if required.