Consultancy Services: Corporate Information Systems Data Mapping and Futures

Tender description

Why the Work is Being Done Corporate Information Systems is one of the themes being developed in the Digital Strategy for York St John University 2017-22. Our CIS landscape is unclear, diverse (including supplementary services around core CIS) and loosely integrated, reflecting years of incremental growth. The relationship between systems, data and business workflows is not wholly understood. This presents a significant business intelligence challenge, and leads to inconsistency in the interpretation of data, process inefficiency and problems in understanding where best to invest in the future. A system mapping exercise is required to define the systems in use, how they fit together, and their suitability. Problem to Be Solved Identify range of CIS in use, and hosting/management arrangements Identify business processes involving workflow and data storage/manipulation outside of a CIS To map these visually Identify each system's primary business function Identify whether systems are fit for purpose Identify upgrade paths for systems Identify data entities and interfaces Identify areas of concern, duplication of effort, data integrity risks Propose how issues identified should be addressed Identify where systems should be linked Identify opportunities for consolidation/combination of systems and where manual processes could be subsumed Produce overarching systems roadmap for update/replacement Provide indicative costings Recommend technology direction to achieve the above Who Are the Users As an institution, we need to understand our data and corporate systems landscape and be in a position to increase process efficiency and generate consistent, reliable and actionable business intelligence. Early Market Engagement Work Already Done Existing Team The supplier will be working alone, but will have access to process area expertise within the institution, and IT teams involved in corporate informations system management and development. The University also has project managers and business analysts who may work alongside the supplier. Current Phase Not started Work Location York St John University Lord Mayor's Walk York YO31 7EX Working Arrangments It is expected that the work will take place predominantly on site through face-to-face discussions and examination of systems, but some of the work may be completed remotely. Security Clearance Additional T&Cs Skills & Experience Have experience in analysing corporate information systems, data and workflows Have experience of business process analysis and re-engineering Have case studies or reference sites of similar works Nice to Haves No. of Suppliers to Evaluate 7 Proposal Criteria Proposal Methodology Prior Experience as an Organisation Reference Sites and Case Studies Experience and Skills of Specifically Proposed Staff Value for Money Cultural Fit Criteria Be willing to work collaboratively with in-house staff Be comfortable working at all levels of the organisation to CEO level Have some understanding of the specific range of systems and processes that apply in Higher Education Be comfortable proposing revolutionary change to systems and processes if necessary Can work in an environment which may not have all the answers - be comfortable with uncertainty and inertia Is unafraid to make specific recommendations Payment Approach Fixed price Assessment Method Written proposal Case study Work history Reference Evaluation Weighting Technical competence 45% Cultural fit 20% Price 35% Questions from Suppliers Budget range a maximum budget of £25,000 inclusive of vat and expenses is allowed for this work