UK SBS Early Conciliation: User research
Details
- Supplier(s)
- IFF Resarch
- Value
- GBP 20,000
- Duration
- 2 months
- Topic
- Research and development consultancy services
- Published
- 11 April 2017
- Source
- ContractsFinder
Tender description
Based on the webpages listed: • http://www.acas.org.uk/earlyconciliation • https://ec.acas.org.uk/ Acas would like to get evidence of: • Understanding of how users of EC get to the Early Conciliation webpages (the user journey) and what they expect in terms of information and service when they arrive at these webpages (the webpages above can also be accessed via link from GOV.UK Website here https://www.gov.uk/employment-tribunals) • User comprehension of the information provided on those webpages. • Usability of the web-front end (i.e. going beyond the form itself to consider how the EC notification form web-front end, which has been operational since 2014, is currently working).
Timeline
- Completed: Award date20 March 2017
- Completed: Award published11 April 2017Current notice
- Completed: Contract expiry date31 May 2017
About the buyer
UK Shared Business Services - UKSBS is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73200000 · Research and development consultancy services
- 79300000 · Market and economic research; polling and statistics
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uk-shared-business-services-uksbs.gov |
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