Advocacy Services

Tender description

Bracknell Forest Council’s Adult Social Care Health and Housing department is seeking to commission a locally-focussed, holistic solution for Bracknell Forest residents. This will represent a move away from the various and more complex Berkshire, cluster and council area arrangements which have existed in the past. The four services that are being commissioned (either collectively, separately or a mixture) are; Lot 1 - Independent Mental Capacity Advocacy (IMCA): Independent mental capacity advocates are available to represent people who lack capacity to make decisions about serious medical treatment, the provision of or change of accommodation, where there are no relatives or friends to act on their behalf. Lot 2 - Independent Mental Health Advocacy (IMHA): Independent mental health advocates (IMHAs) aim to enable residents to participate in decisions about their care and treatment. Lot 3 - Independent Health Complaints Advocacy: Providing support to people wishing to make a complaint about services from the NHS. Lot 4 - General Social Care Advocacy: Provide Independent advocacy to eligible residents (rather than just people referred by the Local Authority) from the point of first contact with the local authority through to any subsequent stage of the assessment, planning, care review, safeguarding enquiry or safeguarding adult review.