Wide area network services

Tender description

A contract for WAN, network services (managed Internet, firewalls, SPAM, SIP et al) and IT Disaster Recovery (co-location) This includes: 1.Managed Network; a. WAN connectivity; b. Internet Access break outs; c. Remote Access VPN, inc Mobility access; d. SIP trunks and DDI ranges to be ported; e. Firewalls, including firewall policy definition and implementation; f. Service operations and management, integrated with Network's user support desk to include network management, hardware support and maintenance. 2. Data centre co-lo services to house Network's current IT DR facilities. a. Ship-to-site SUN hardware to support Network's primary business application. b. Remote hands for routine management tasks, including support for annual DR tests. A competitive process with negotiation to select a service provider to provide WAN, Network Services (managed Internet, firewalls, SPAM, SIP et al) and IT Disaster Recovery (co-location) through two components that are intrinsically linked in the provision of services to the business, the first is the managed WAN and Network Services, the second the provision of co-lo facilities to accommodate Network's current IT Disaster Recovery service.