Home Office Science licensing

Tender description

Why the Work is Being Done Replacing an existing electronic licensing service with a new service Problem to Be Solved The existing licensing casework system is not fit for purpose, patients cannot access their licenses due to prohibitive security. Ideally the following epic features will be delivered: Ensure harm/benefit analysis (workflow) Apply + reapply for a license Report (+PDF/print) database information Pay (bills and invoices) Store and retrieve documents Search database information Collaborate and manage documents (+ version control) Be notified of updates to the sysstem Be secure Manage the process (workflow) Create an account (and manage it) Audit history (user history) Monitor and log history (technical) Message others in the system Persist data Migrate licenses from the old system Who Are the Users Home Office user Refuse application Approve application Reject application Approve amendments Archive and access previous versions Reject amendments Take payment Revoke Consider Review (formally every 5 years) Inspect Be aware of an investigation Record and read outcome of inspection/review/investigation Approve exemption Approve a special procedure Archive External user Apply (save, delete, edit) Request amendment Make payment (annually) Transfer Revoke (by establishment) Make aware Be aware Associate with establishment Confirm/deny association with establishment (endorse) Add training certification Confirm/deny training certification Audit Withdraw Request exemption Early Market Engagement Work Already Done Existing Team Discovery team of 4 people (content, user research, product management, development). Business unit of 4 people. Current Phase Discovery Work Location London Working Arrangments Ideally on site in central London, or Croydon. External working will be considered. Security Clearance Additional T&Cs Skills & Experience Focus on user needs Use open source components Nice to Haves Service design No. of Suppliers to Evaluate 3 Proposal Criteria Technical solution Approach and methodology Ideally delivery within 1 year Provide ongoing support and optimisation Cultural Fit Criteria Work as a team with our organisation and other suppliers Challenge the status quo Payment Approach Fixed price Assessment Method Written proposal Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers No questions have been answered yet Budget range