Bailiff services

Tender description

County Durham Housing Group (CDHG) was created in April 2015 from the completion of a large scale voluntary transfer of approximately 18 400 homes from Durham County Council and is made up of four registered providers consisting of a parent organization (CDHG), East Durham Homes (EDH), Dale and Valley Homes (DVH) and Durham City Homes (DCH). CDHG are seeking a single supplier for the provision of debt collection and collection agents for the collection of Former Tenant Arrears (FTA). This notice is to test the market and instigate supplier engagement and CDHG welcome any interested parties to provide information on the services they provide or would propose to meet these requirements. It is planned that a tender exercise will be completed in the coming 6 months after we have established what services are available and suitable to meet the requirements outlined in this notice. CDHG are seeking a single supplier for the provision of debt collection and collection agents for the collection of Former Tenant Arrears (FTA), it is expected that the service would provide searches and various methods of contact such as phone calls, letters, text messages, emails and visits. It is estimated that there would be between 1 000-2 000 cases per year. This notice is to test the market and instigate supplier engagement and CDHG welcome any interested parties to provide information on the services they provide or would propose to meet these requirements. It is planned that a tender exercise will be completed in the coming 6 months after we have established what services are available and suitable to meet the requirements outlined in this notice.