Information technology services
Details
- Buyer
- Leeds City Council
- Value
- GBP 225,000
- Topic
- Information technology services
- Published
- 28 March 2017
- Submission
- 26 April 2017
- Source
- TedNotices
Tender description
The Council requires a Corporate Queue Management System and Public Facing Customer Services Appointment System in order to manage the flow of customers accessing face to face facilities across a network of One Stop Centres and Community Hubs across the city. The Appointments element will be used by Public Facing Customer Services to help manage enquiries within One Stop Centres/Community Hubs; however the Queue Management element is being procured as a Corporate System. This element can then be utilised elsewhere in the Council once the system is operational within the public facing services outlined in this document. The Council requires a Corporate Queue Management System and Public Facing Customer Services Appointment System in order to manage the flow of customers accessing face to face facilities across a network of One Stop Centres and Community Hubs across the city. The Appointments element will be used by Public Facing Customer Services to help manage enquiries within One Stop Centres/Community Hubs; however the Queue Management element is being procured as a Corporate System. This element can then be utilised elsewhere in the Council once the system is operational within the public facing services outlined in this document.
Timeline
- Completed: Tender published28 March 2017Current notice
- Completed: Submission date26 April 2017
About the buyer
Leeds City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72222300 · Information technology services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@leeds-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@leeds-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@leeds-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@leeds-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@leeds-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@leeds-city-council.gov |
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