Expired contract

Customer Relation Management software package

Details

Buyer: Reigate and Banstead Borough Council
Supplier(s): Granicus-Firmstep Ltd
Value: GBP 150,000
Duration: 5 years
Topic: Customer Relation Management software package
Published: 28 March 2017
Source: TedNotices

Tender description

To meet our channel shift aspirations the Authority needs to implement a modern Customer Relationship Management solution (CRM) with a fully featured customer portal that will enable a ‘single view of the customer’ and integrate with existing Line of Business systems. CRM Solution.

Timeline

Completed: Award date8 March 2017
Completed: Award published28 March 2017
Current notice
Completed: Contract expiry date10 February 2022

About the buyer

Reigate and Banstead Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

48445000 · Customer Relation Management software package

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@reigate-and-banstead-borough-council.gov
Commercial Director	+44 •••• ••••••	••••••••@reigate-and-banstead-borough-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@reigate-and-banstead-borough-council.gov
Category Lead	+44 •••• ••••••	••••••••@reigate-and-banstead-borough-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@reigate-and-banstead-borough-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@reigate-and-banstead-borough-council.gov