Market research services

Tender description

HM Revenue and Customs (HMRC) supported by the Valuation Office Agency and The Adjudicator's Office are tendering to acquire supplier(s) for the provision of a Market Industry Reporting Tool(s) to assist the Client in obtaining industry research intelligence and expert analysis in respect of trade sectors and consumer behaviours and forecasts. The requirement will be divided into 2 Lots — Lot 1, Trade sector expert analysis reporting tool; Lot 2, Understanding on the consumer landscape reporting tool. HM Revenue and Customs (HMRC) supported by the Valuation Office Agency and The Adjudicator's Office are tendering to acquire supplier(s) for the provision of a Trade sector expert analysis reporting tool. HMRC requires UK (and overseas where available) information, data, industry reporting on trade sectors with expert analysis functionality. The required reporting tool must have the ability to: (a) create HMRC specific sectors and run pre-defined and ad-hoc reports; (b) cover a broad range of UK industries (Overseas if available), making use of government industry classification (SIC codes — at 5 digit ‘class’ level); (c) have a query tool enabling HMRC to search across the entire UK economy (Overseas if available) at the granular industry level; statistics, cost structure, levels, trends, risks, supply chain, external drivers, regional concentration; (d) cover the subject — commodity; financial market; content types; corporate or industry type; economic; trends and analysis; international; political; sport and recreation. In addition to the above, the reporting tool must be able to provide risk analysis functionality to help understand risks such as forward-looking picture, impact assessment of critical factors on growth, competition and innovation in the market. HMRC will require a search tool that will allow users to combine various search criteria and select specified outputs as well as having the ability to run bespoke reports against UK economy. HMRC will require the Data to be up-to-date from official, recognised sources and be published in consistent report formats, to enable comparison between reports. Management Information will be required to provide reports on all activities throughout the life of the contract. Contractors will ideally be using latest web standards based on HTML5 and associated technologies. The reporting tool will be used by approximately 1 000 users, of which 250 are likely to be concurrent. HM Revenue and Customs (HMRC) supported by the Valuation Office Agency and The Adjudicator's Office are tendering to acquire supplier(s) for the provision of an Understanding on the consumer landscape reporting tool. HMRC requires UK consumer (Including business to end consumer and business to business (known as B2B)) reporting tool, to provide analysis and performance forecasts. The reporting functionality required needs to provide an understanding of consumer attitudes and behaviours of the trade sector customers. The reports also need to include how they operate and/or the market they are in, helping to identify potential risks. In addition to the above, the reporting tool must be able to provide a reporting tool functionality to provide strategic assessments of emerging trends to identify future risk areas to help understand a number of aspects, from revenue forecasts to threats and opportunities presented by consumers (end or B2B) to industry over coming period. HMRC will require a search tool that will allow users to combine various search criteria and select specified outputs as well as having the ability to run bespoke reports against UK economy. HMRC will require the Data to be up-to-date from official, recognised sources and be published in consistent report formats, to enable comparison between reports. Management Information will be required to provide reports on all activities throughout the life of the contract. Contractors will ideally be using latest web standards based on HTML5 and associated technologies. The reporting tool will be used by approximately 1 000 users, of which 250 are likely to be concurrent.