Closed tender

Contact Centre Platform

Details

Topic
Contact management software package
Published
13 March 2017
Submission
10 April 2017

Tender description

The purpose of this Procurement is to procure a solution ideally based on a Commercial-off-the-Shelf ("COTS") product combined with configuration/customisation and implementation services to deliver a contact centre platform. Sovereign is seeking a Solution that will allow us to be more flexible in our contact channel offering and how we manage resident contact.

Timeline

  1. Completed: Tender published13 March 2017
    Current notice
  2. Completed: Submission date10 April 2017

About the buyer

Sovereign Network Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48333000 · Contact management software package

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Decision makers

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