Army Headquarters IAS - AST Microsoft DBA (ARMYHQ2/00192)

Tender description

Summary of the work The MOD requires an Enterprise Support Engineer to develop, support and maintain the Army's hosting environment. Specialist role Web operations engineer Expected Contract Length 220 days + option to extend 220 days Latest start date 31 March 2017 Maximum Day Rate £452.53 Early Market Engagement N/A Who Speclialist Work With MOD Civil Servants, Military Personnel, Contractors The Specialist will be required to work with the Authority and other internal/external agencies to ensure coherent delivery of the services. It is anticipated that the Specialist will agree with the Authority to spend varying degrees of time located at the Authority’s site for face-to-face meetings and to carry out work of a security sensitive nature. What Specialists Work On 1. Produce and review relevant technical documentation to support the Microsoft based application platforms and services. 2. Provide dedicated support to troubleshoot problems with Microsoft Infrastructure and Platforms specifically IIS and SQL Server. 3. Ensure that all Infrastructure Platforms and services are delivered and maintained in line with Microsoft recommended guidelines for the support and configuration of SQL Server. 4. Provide expert advice and guidance around Microsoft SQL Server and IIS. 5. Provide Production technical support for all Microsoft technologies with specific expert knowledge around MS SQL Server. Skills & Experience • Demonstrated hands on technical competence in Microsoft software technologies. • Demonstrated recent hands on technical competence in supporting Microsoft SQL Server 2012 and IIS 8.0 Platforms. • Good technical team skills and the capacity and self-motivation required to meet the demands of tight timelines and rapidly evolving priorities • Good technical authoring skills and experience of defining and documenting technical procedures • Excellent communication and co-ordination skills. • Excellent knowledge of Microsoft technologies with at least 6 + years as a production Microsoft SQL Server DBA. • Recent experience of supporting Microsoft SharePoint 2013 hosted Platforms. • Experience of supporting Microsoft Dynamics hosted Platforms • At least 3 x year experience protecting and recovering production SQL Databases using system center data protection manager to include DPM 2012 R2. • Proven working knowledge of SQL Server Always on. Nice to Haves • Previous experience of working within a secure Defence Environment. • Previous knowledge and understanding of working within a DevOps/Agile environment. • Working knowledge of ITIL v3 • Working knowledge of wider defence systems and services • Knowledge of SQL Server 2016 and SharePoint 2016. • Knowledge and experience in the use of Data Masker for anonymisation of sensitive data. Work Location Army Headquarters, Andover, Hampshire, SP11 8HJ Working Arrangments The Specialist shall use its own initiative as to the manner in which services are to be delivered; for the avoidance of doubt, the Specialist shall not be supervised, directed or controlled regarding how the services are delivered. The Specialist shall use its own equipment where security requirements permit. The Specialist is expected to provide the services on such hours/days as required to meet any deadlines, as agreed between the Specialist and the Authority. The Specialist shall provide the necessary resources to support the Services which may include one or more specialists. Security Clearance Security Clearance (SC) required for the duration of the role. Incumbents are to follow both the letter and spirit of Army Headquarters security regulations. Current SC preferred, however IAS would consider interim BPSS sponsorship for the right individual, remaining the intermediary’s responsibility to put the candidate through SC vetting process. Additional T&Cs These MOD DEFCONs form part of this Call Off Contract: 5J (Edn 18/11/16) Unique Identifiers 76 (Edn 12/06) Contractors on site 129J (Edn 18/11/16) Electronic business Delivery Form 516 (Edn 04/12) Equality 520 (Edn 18/11/16) Corrupt gifts and payments of commission 522 (Edn 18/11/16) Payment and Recovery of Sums Due 531 (Edn 11/14) Disclosure of Information 534 (Edn 18/11/16) Subcontracting and Prompt Payment 566 (Edn 07/14) Change of control contractor 642 (Edn 06/14) Progress meetings The following DEFFORMS will be used: 111 Appendix - Addresses And Other Information 10 Acceptance Of Offer Of Contract No. of Specialists to Evaluate 3 Cultural Fit Criteria • Work as a team within our organisation and other suppliers. • Transparent & collaborative when making decisions. • Has a no-blame culture and encourages people to learn from their mistakes. • Previous experience of working within a Defence environment • No commercial allegiance to any technology vendor Evaluation Weighting Technical competence 70% Cultural fit 5% Price 25% Questions from Suppliers 1. What is the maximum number of candidates that could be applied for this role from us? Each supplier can submit no more than 1 candidate per job role. 2. What is the lead time for feedback once the application is submitted? The lead-time can take up to approximately 4 days. This allows us time to assess the applications and inform each supplier. 3. will this contract be inside or outside IR35 please The Authority has undertaken the HMRC IR35 on-line assessment for this role, producing a result stating that the intermediaries legislation does not apply to this engagement. Results will be provided to the winning Supplier.