Expired contract
RBBC - KR Customer Relationship Management Solution - AWARD
Details
- Buyer
- SE Shared Services
- Supplier(s)
- Granicus-Firmstep Ltd
- Duration
- 3 years
- Topic
- Customer Relation Management software package
- Published
- 8 March 2017
- Source
- ContractsFinder
Tender description
To meet our channel shift aspirations the Authority needs to implement a modern Customer Relationship Management solution (CRM) with a fully featured customer portal that will enable a 'single view of the customer' and integrate with existing Line of Business systems.
Timeline
- Completed: Award published8 March 2017Current notice
- Completed: Award date8 March 2017
- Completed: Contract expiry date7 March 2020
About the buyer
SE Shared Services is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48445000 · Customer Relation Management software package
- 72212445 · Customer Relation Management software development services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@se-shared-services.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@se-shared-services.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@se-shared-services.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@se-shared-services.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@se-shared-services.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@se-shared-services.gov |
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