Health and social work services

Tender description

Norfolk County Council and the 5 Clinical Commissioning Groups in Norfolk are seeking to deliver a service to meet the needs of unpaid carers in Norfolk that will: a. Maintain their own health and wellbeing. b. Remain safe and well through building resilience. c. Allow them to continue in their caring role with confidence. d. Access clearly defined routes in to social care when needs are complex. e. Use established approaches for managing and avoiding breakdown. There is an expectation that the provider will use their skills, knowledge, expertise and networks and work with carers to shape the way services are delivered. The service will: — deliver targeted support and assisted self-service to provide resources, tools and information available to carers in their communities, — support access to more formal routes in to care, — enable carers to respond in a crisis and plan for emergencies. Further to Paragraph 3 of the Best Value Statutory Guidance issued by the Secretary of State for Local Government in September 2011, the Council is holding an event to explore the plans for the delivery of this service prior to a contract notice being issued. The event will be held on 22nd March in Norwich. The event will inform providers of our intentions and what we hope to achieve. If you are interested in this opportunity you are advised to attend.