Crisis Service North Lancashire - RFQ 13592346

Tender description

This procurement is to commission a Crisis Service in North Lancashire which includes Lancaster, Fylde and Wyre. To support and care for adults in their own homes when an acute situation occurs and who without additional intensive support would normally be admitted to hospital or residential care. The goal is to enable the Service User to remain in his or her own home during the period in which support is required and to return to their previous independent state where possible. The principal aims of the Crisis Service are to: i) Provide short-term personal care and practical support to enable Service Users to remain safe and secure in their own homes for as long as is practical and according to their wishes. ii) To provide a Service, which is responsive, reliable and flexible to meet the needs of Service Users, as identified throughout the period of intervention. The Service will be available 24 hours per day, 365 days per year and has to be made available to many Service Users at the same time in different geographical locations across the North Lancashire locality.