Streetworks Discovery for DFTc

Tender description

Why the Work is Being Done The Discovery will explore the user needs for the creation of a street manager service that will allow those who work in the street works sector to manage access to the road network and which will store and provide data on planned and live road works. This project will support the Secretary of State’s vision of making Britain the best place in the world to do transport digitally. The Discovery needs to be completed no later than the end of April 2017 Problem to Be Solved The Discovery will test the hypothesis that: ● change is needed in the EToN systems used to manage street works ● A single data hub/exchange will assist in planning, managing and monitoring street works, and in their visibility ● Open data on planned and live road works needs to be provided through one source so that it can be used to provide accurate and up-to-date information ● The service should be capable of including (or be interoperable with) additional data sets relating to the management of the street ● The service should provide a reporting and performance management tool Who Are the Users The users are utility companies; local highway authorities; contractors; statutory undertakers; central and local government; public; transport operators/providers; journey planners/sat nav companies. Additional information is provided via link below. Suppliers are prompted to follow link for more details about what is known of the user needs as it stands today https://drive.google.com/open?id=0B8gwsvs3gymoczZzNTZnYVlKMkU Early Market Engagement None Work Already Done None Existing Team The supplier will be working with DfT policy leads plus stakeholders from the street works sector and other users. Current Phase Discovery Work Location The Discovery team will work from their own premises but will need regular meetings with the DfT at Great Minster House, 33 Horseferry Road, London, SW1P 4DR. The team should also have the ability to travel to other locations and agencies as required to meet users. Working Arrangments The team will need to work 5 days a week for 6-8 weeks. Some events or additional meetings with users may be needed around the country. Expenses will be paid in accordance with DfT rates. Security Clearance As the team will be located in a central Government building, current basic security clearance for all team members is a mandatory requirement before contract award. Additional T&Cs N/A Skills & Experience • demonstrable experience in the successful delivery of Discovery to support complex service and technology transformation, including undertaking service design. • specialist capability and experience in transforming business critical, legacy technology and services into efficient modern solutions. • demonstrable experience of carrying out user research with a diverse mix of users and stakeholders. • demonstrable experience of leading public sector teams, particularly those with no experience of Agile, in Discovery and iterative development. • Proven user research and UX skills and experience • Proven service design and development and technical expertise in delivering a digital service. • Supplier must have recent experience of agile working practices • Experience of delivering digital projects in line with the Government Digital Service Design Manual and Digital Service Standard Nice to Haves • Experience of working with users and stakeholders at all levels in large and complex organisations • An understanding of the policy and approach the government and the data community are taking with data and open data and of the benefits this provides • Experience of leading Discovery projects within the public sector. No. of Suppliers to Evaluate 6 Proposal Criteria •Technical solution •Approach and methodology •How the approach or solution meets user needs •How the approach or solution meets your organisation’s policy or goal •Estimated timeframes for the work •How they’ve identified risks and dependencies and offered approaches to manage them •Team structure •Value for money CV Cultural Fit Criteria ● Experience of working as a team with our organisation and other suppliers ● Experience of transparent and collaborative decision making ● Experience of taking responsibility for their work and resolving problems effectively ● Experience of sharing approach, knowledge and skills with other team members and with the department by example Payment Approach Capped time and materials Assessment Method Written proposal Evaluation Weighting Technical competence 50% Cultural fit 10% Price 40% Questions from Suppliers Budget range