Information technology services
Details
- Supplier(s)
- Eldercare (UK) Ltd
- Topic
- Information technology services
- Published
- 3 March 2016
- Source
- TedNotices
Tender description
Information technology services to provide a service and facilities: — Call handling software to meet Telecare Services Association (TSA) standards; — Ability to identify individual personal and environmental sensor activation; — 1 dedicated line for emergency calls; — 24/7, all year round call monitoring service; — At least 3 300 connections; — Minimum of 2 x call handlers at any given time; — Appropriate advice, reassurance, response to calls; — Full disaster recovery system in place; — Ability to respond to 100 % of all activations within 180 seconds; — Effective emergency out of hours repairs call handling (to include repair diagnostic for priority assessment).
Timeline
- Completed: Award published3 March 2016Current notice
About the buyer
Yorkshire Coast Homes is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72222300 · Information technology services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@yorkshire-coast-homes.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@yorkshire-coast-homes.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@yorkshire-coast-homes.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@yorkshire-coast-homes.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@yorkshire-coast-homes.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@yorkshire-coast-homes.gov |
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