Social services

Tender description

The service will provide a helpline and a form of social media/technology for people with mental health needs 24 hours a day 365 days a year across Coventry and Warwickshire. The service will be for adults aged 16 years and over who are, or may be, in need to access emotional support, guidance or information to prevent, reduce and/or delay attendance and admissions into primary and secondary services. Service review of this contract will be held 6 months before the end of the initial period. The services may be developed and modified during the course of the contract period to meet the changing demands, requirements and needs of the customers, the Authority or the CCG.