Telecommunications services

Tender description

Northern Ireland Electricity Networks Limited (NIE Networks) is the owner of the transmission network, owner and operator of the distribution system and provider of electricity market registration and data services in Northern Ireland (NI). NIE Networks provides a range of customer services to almost 825 000 commercial and domestic electricity customers in NI. Our services include customer connections, incorporating generation and renewable connections, a range of metering services and on a daily basis we provide a full fault and emergency response service and programmed outage management. Our ongoing operations include the planning, development, construction and maintenance of the network and other major projects. NIE Networks is part of the ESB Group of companies. NIE Networks requires a solution capable of supporting our requirement to make and receive calls to and from the public telephone network.