Helpdesk and support services
Details
- Topic
- Helpdesk and support services
- Published
- 16 February 2016
- Submission
- 24 March 2016
- Source
- TedNotices
Tender description
Sustainable Energy Authority of Ireland (SEAI) was established under the Sustainable Energy Act 2002. Its mission is to play a leading role in transforming Ireland into a society based on sustainable energy structures, technologies and practices. The objective of this Request for Tenders is to identify and appoint a suitably resourced multi-disciplined customer and business process services provider to efficiently and effectively support the delivery of SEAI programmes. SEAI reserves, at its sole discretion, the right during the term of the contract to also use alternative service providers. Existing programmes that fall within the scope of this competition of the provision of OBP services include: 1. Building Energy Rating (BER) Scheme 2. Better Energy Homes (BEH) Grants 3. Better Energy Warmer Homes (BEWH) 4. Better Energy Communities (BEC) 5. Monitoring and Reporting (M&R) 6. Energy Efficiency Obligation Scheme (EEOS) 7. Electric Vehicles (EV) Grant Scheme 8. Energy Audit Scheme (EAS) 9. Accelerated Capital Allowance (ACA) Incentive, including the Triple E Register 10. Energy Efficient Appliances and Control Systems (Surveillance) For more information, please refer to the notice published on www.etedners.gov.ie
Timeline
- Completed: Tender published16 February 2016Current notice
- Completed: Submission date24 March 2016
About the buyer
Sustainable Energy Authority of Ireland is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72253000 · Helpdesk and support services
- 72253100 · Helpdesk services
- 79342300 · Customer services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@sustainable-energy-authority-of-ireland.gov |
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