Call centre
Details
- Value
- GBP 2,000,000
- Topic
- Customer services
- Published
- 18 February 2016
- Source
- TedNotices
Tender description
Dacorum Borough Council (the ‘Council’) is carrying out pre-procurement market engagement in relation to The Customer Service Unit, specifically, the provision of services. The overall aim of this service is to provide customers with a first point of contact. Services must be dynamic and flexible to meet local need and accessible to the diverse range of people that need to access them. The current anticipated annual budget is 400 000 GBP. The final estimated total value of the Contract will be provided within any Contract Notice published if the Council proceeds with a formal procurement process. If interested please click on https://in-tendhost.co.uk/supplyhertfordshire/aspx/ProjectManage/757 to access the project and download the documentation. Please note that you will need to register on Supply Hertfordshire if you have not already done so. A provider event to be held on Thursday 10.3.2016 at Dacorum Borough Council, Civic Centre, Marlowes, Hemel Hempstead, Hertfordshire, HP1 1HH. Please confirm via the correspondence function on the project by the 4th March on In-tend whether you will interested in attending. Further details on the event will be sent out closer to the time.
Timeline
- Completed: Pre-tender published18 February 2016Current notice
About the buyer
Dacorum Borough Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79342300 · Customer services
- 79512000 · Call centre
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@dacorum-borough-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@dacorum-borough-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@dacorum-borough-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@dacorum-borough-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@dacorum-borough-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@dacorum-borough-council.gov |
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