Corporate Services Solution

Tender description

The procurement will be delivered through a Competitive with Negotiation OJEU procurement. The department is looking to contract with a Supplier that can deliver a solution that can meet the following key business requirements: Deliver key functionality for HR, payroll, finance and purchase-to-pay; Provide a solution that is off-premise and fully managed by the supplier; Deliver the implementation of the solution, including the supplier being responsible for: -The design, setup and configuration of the solution for each functional area, including workflows; -Building and testing any interfaces needed between the core systems; -Development and planning of end-user training. The Department wants to select a system which is intuitive and easy-to-use to reduce the training burden; -Support the Department in defining new business processes, adopting best in class commercial business processes as governed by the new technology; -Support for the migration of reference and transactional data into the new solution; and -Transferring skills to enable the Department to undertake and manage configuration and workflow changes so it can manage the on-going user experience. Provide a technical support desk to ensure the system continues to operate. While the business requirements include a payroll solution above (along with HR, finance and purchase-to-pay), the DH may end up deciding that the payroll element of the solution (described as a possible phase 2 in 4.2.4) is not implemented. This decision will be made during the procurement depending on whether there is sufficient value for money in moving from the existing solution.