NI Dept of Finance - Social Web Platform

Tender description

Summary of the work Develop a prototype Social Web Platform to run in Beta on Ecars/Climate change/Air Quality using Agile methodology. Test against objectives, editorial processes (including Digital marketing) and policies as part of a framework (all to be developed) to enable rolling out the system across NICS, alongside the functioning prototype system. Expected Contract Length The work must be completed no later than mid April 2017 Latest start date 23 January 2017 Budget Range Maximum budget allowed is £250,000 Why the Work is Being Done In the context of the Northern Ireland 'Fresh Start' agreement and the OECD NI Governance report to better engage with and inform citizens, to promote channel shift, to amplify the uptake of Citizen Services and Engagement with the Policy Development process. Problem to Be Solved Citizens expect the seamless, transparent, personalised and two-way experience with Government, that they would expect to have when they seek information and services online. Today's Government websites are one-way and transactional, which is not proving to be an effective way to communicate with today's digital citizens. The digital platform/ solution being sought will aim to effectively communicate, promote and amplify uptake of Government services and information, that will help meet Government objectives and benefit citizens; and to enable formal and informal engagement online. I.e Channel shift and the resulting savings. Who Are the Users As a member of the public I want to engage with government so my opinion can be heard. As a member of the public I want government to let me know about services and information on electric vehicles, air quality and climate change, so that I can share this with others and take appropriate action. As a car buyer or fleet manager, I want information on electric vehicles, so that I can decide whether to invest in this type of vehicle. As an electric vehicle driver, I want to be able to provide information, so that I can inform others. Early Market Engagement There is a high degree of misperception of electric vehicles. Better information to consumers would advance their mass uptake and commercialisation. Changing the perception of costs and inconveniences of climate-friendly behaviour could substantially increase willingness to change transport behaviour. By appealing particularly to the human-environment connection and consumers’ sense of personal responsibility towards dealing with climate change will influence their behaviour. Environmental Friendliness’ is the fifth most important factor to influence consumer purchase decisions. The ‘social web’ concept has been warmly welcomed by councils, Government officials, car retailers, electric car drivers and fleet managers. Work Already Done Discovery has been completed. The outputs are a product backlog with prioritised minimum viable product and a mockup to show how the platform might look/work. The subject matter was Ecars in relation to Air Quality and Climate Change Existing Team The supplier will be expected to work with staff from various part of NICS, including Staff from Digital Transformation Service, subject area experts from DAERA and DfI, as well as technical staff from ESS and IT Assist Current Phase Not applicable Skills & Experience • •Two years' professional experience in the last 5 years delivering enterprise level digital solutions, with supporting processes, policies and onboarding frameworks • •The relevant professional skills in: Software development including testing, Project Management, Agile Scrum, Business Architecture/Analysis and enterprise architecture. • •Experience in developing engaging digital platforms using an enterprise class cms, and using agile methodology. The NICS currently uses the Drupal Content Management System to publish information externally and internally. • •Experience in developing against UK Government standards, including but not limited to Accessibility, Security and Data Protection, as well as including responsive and adaptive application design for mobile platforms • •Two years' experience in the last 3 years ofmulti-media content creation, high level digital marketing and engagement skills, including analysis and evaluation • •Experience of dynamic editorial process development and skills transfer processes • •Experience of all the proposed team members being fully integrated in a client’s team of staff/multidisciplinary team for the entirety of a projects timeframe, to deliver a project • •Experience of adapting and delivering projects that are under time and budget constraints • •Successfully applying UX principles Nice to Haves Provide evidence of skills and experience in developing digital platforms using Drupal Content Management System Work Location Goodwood House, 44-58 May Street, Belfast BT1 4NN Working Arrangments Supplier staff will be required to work on site as part of an agile project team reporting to a NICS member of staff. Potential hours are between 9am-5pm Monday to Friday excluding Northern Ireland Public Holidays. All necessary additional costs such as flights, day to day travel, subsistence and accommodation costs to get to and from place of work must be included to establish total cost of engagement. Security Clearance All contractor personnel require at least Baseline Personnel Security Standard clearance (based on Basic Disclosure through Access NI) prior to the commencement of any work under the contract. To obtain Baseline Personnel Security Standard clearance there are potentially three levels of disclosure that may be required from AccessNI. No. of Suppliers to Evaluate 3 Proposal Criteria • •Detail the proposed solution to meet the requirements, including budget, start and completion dates, clear list of deliverables, timeline with expected activities and outputs, and clearly defined roles and responsibilities. • •Detail all costs ex Vat to meet the project requirements, including staff, staff rates and days. Costs must include all travel & subsistence costs for attending meetings and onsite work Cultural Fit Criteria • •Explain how your team will: be committed and friendly, focusing on the project’s benefits to citizens; be keen to adapt or identify innovative and reusable quality solutions to problems arising • •Explain briefly how your team will be able to communicate clearly with all those involved in the project, at all levels, understanding their priorities, whilst enabling the project to progress • •Explain briefly how your team will adopt a collaborative approach and no-blame culture to problem-solving Payment Approach Capped time and materials Evaluation Weighting Technical competence 50% Cultural fit 20% Price 30% Questions from Suppliers No questions have been answered yet.