Education and training services

Tender description

Crown Commercial Service, as the Contracting Authority, intends to put in place a pan government framework agreement for the provision of managed learning services for use by Central Government and UK public sector bodies. The aim is to appoint a single prime contractor, or a consortium with a lead supplier acting as prime contractor, to work in effective partnership with participating organisations by providing access to a range of high quality learning and development services and solutions designed to meet the needs of the Civil Service and UK public sector bodies, on a managed service basis. The offer will provide a tailored managed learning service, which offers a tiered modular service that covers the complete learning lifecycle, provides flexibility and is scalable to meet Central Government and UK public sector body needs. The solution will range from enabling the full managed service of the entire learning and development function, just a single element of it (e.g. administration and support function), or a bespoke solution tailored to complement customers' in-house resources. These services will include learning solutions for the following (this list is not exclusive and is subject to change): — Access to a catalogue of publicly available courses in a broad range of subject areas, including; - Accredited professional qualifications. - Off the shelf and tailored training cour.ses — Bespoke and niche learning. — Custom-made programmes. — Each of the above may include learning for apprentices. — The support services will include but may not be limited to: - Sourcing — source learning requirements that provides best value for money across all subject areas, and learning platforms, from traditional to leading-edge. - Administration and Support Services — deliver customer focused, end-to-end, scalable administration and learner support solutions that are designed to streamline processes and reduce costs while ensuring the highest quality user experience. - Supplier Management — act as the single point of contact — ongoing relationship and performance management of third party L&D suppliers assigned to the customers project from initiation to close. - Learning Consultancy — Expert guidance and advice for the development and design of any aspect of the L&D strategy. - Needs Analysis — An assessment of capabilities alongside an understanding of current or anticipated gaps in knowledge or skills to inform the L&D strategy. - Design and Development — This could include curriculum and learning products, programs, courses and modules. - Project Management — The management and delivery of L&D related programs and projects. — A range of other products/services associated with the provision of learning and development within the public sector. N.B. The core offer of the curriculum which is commonly required across central government is not within the scope of this requirement. The Contracting Authority reserves the right to present the requirement in the form of separate lot(s), where it determines that this is appropriate to do so.