Telecommunications system
Details
- Buyer
- Hanover Housing Association
- Topic
- Telecommunications system
- Published
- 14 December 2016
- Submission
- 18 January 2017
- Source
- TedNotices
Tender description
Hanover wishes to engage with suppliers of technology to support its business telephony, contact centre, customer relationship management and mobile working objectives. Hanover sees the relationship to be one for long term partnership working together to develop solutions to improve the services it offers to its current and future customers. This tender will be for the procurement of solutions across 2 lots: 1. Business Telephony and Contact Centre; 2. Customer Relationship Management (CRM) and Mobile Working. Suppliers are able to bid for one or both lots demonstrating their ability to meet Hanover's requirements. This is detailed in the Selection Questionnaire. This is detailed in the Selection Questionnaire.
Timeline
- Completed: Tender published14 December 2016Current notice
- Completed: Submission date18 January 2017
About the buyer
Hanover Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 32524000 · Telecommunications system
- 48000000 · Software package and information systems
- 48445000 · Customer Relation Management software package
- 72000000 · IT services: consulting, software development, Internet and support
- 72212445 · Customer Relation Management software development services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hanover-housing-association.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hanover-housing-association.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hanover-housing-association.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hanover-housing-association.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hanover-housing-association.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hanover-housing-association.gov |
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