Awarded contract

Office-support services

Details

Topic
Forms
Published
7 December 2016

Tender description

The purpose of this competition is to establish a Multi Supplier Framework Agreement for the Provision of Managed Business Process Support Services. To be delivered both in- house and off site as required by individual public sector clients. The Services as described are anticipated but not guaranteed. The Competition is divided into seven (7) lots as set out at 1.3 of the RFT, each representing a service category these are: 1: Mail Handling Services. 2: Data Cleaning/Verification/ Problem Resolution. 3: Contact Management Services. 4: Document Management Services. 5: Data Management Services. 6: Accounts Processing. 7: Appointment Scheduling Services. 1: Mail Handling Services. 2. Data Cleaning/Verification/ Problem Resolution. 3. Contact Management Services. 4. Document Management Services. 5. Data Management Services. 6. Accounts Processing. 7. Appointment Scheduling Services.

Timeline

  1. Completed: Award date1 November 2016
  2. Completed: Award published7 December 2016
    Current notice

About the buyer

The Office of Government Procurement is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 22820000 · Forms
  • 30144100 · Postage-franking machines
  • 32543000 · Telephone switchboards
  • 38654000 · Microfilm and microfiche equipment
  • 38654110 · Microfilm readers
  • 38654310 · Microform readers
  • 48311100 · Document management system
  • 48329000 · Imaging and archiving system
  • 48814000 · Medical information systems
  • 48814200 · Patient-administration system
  • 63524000 · Transport document preparation services
  • 64100000 · Post and courier services
  • 64110000 · Postal services
  • 64112000 · Postal services related to letters
  • 64113000 · Postal services related to parcels
  • 64120000 · Courier services
  • 64121100 · Mail delivery services
  • 64121200 · Parcel delivery services
  • 64200000 · Telecommunications services
  • 64210000 · Telephone and data transmission services
  • 64214200 · Telephone switchboard services
  • 72253000 · Helpdesk and support services
  • 72253100 · Helpdesk services
  • 72300000 · Data services
  • 72310000 · Data-processing services
  • 72312000 · Data entry services
  • 72312200 · Optical character recognition services
  • 72313000 · Data capture services
  • 72316000 · Data analysis services
  • 72322000 · Data management services
  • 72512000 · Document management services
  • 79131000 · Documentation services
  • 79200000 · Accounting, auditing and fiscal services
  • 79210000 · Accounting and auditing services
  • 79211000 · Accounting services
  • 79211100 · Bookkeeping services
  • 79211120 · Sales and purchases recording services
  • 79310000 · Market research services
  • 79311000 · Survey services
  • 79311100 · Survey design services
  • 79311200 · Survey conduction services
  • 79311210 · Telephone survey services
  • 79314000 · Feasibility study
  • 79342300 · Customer services
  • 79342310 · Customer survey services
  • 79400000 · Business and management consultancy and related services
  • 79410000 · Business and management consultancy services
  • 79411100 · Business development consultancy services
  • 79413000 · Marketing management consultancy services
  • 79420000 · Management-related services
  • 79500000 · Office-support services
  • 79511000 · Telephone operator services
  • 79512000 · Call centre
  • 79571000 · Mailing services
  • 79995100 · Archiving services
  • 79996100 · Records management
  • 79999000 · Scanning and invoicing services
  • 79999100 · Scanning services
  • 79999200 · Invoicing services
  • 85100000 · Health services
  • 85112000 · Hospital support services
  • 92512100 · Archive destruction services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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