Leisure Management System

Tender description

The University of Southampton (University) has a requirement to procure a software package, and potentially associated hardware, to support the operation of its leisure facilities. Sport and Wellbeing operates nine leisure facilities on our University campuses (operating as one Leisure site) to support wellbeing and offer sporting opportunities for the University's students and staff, as well as the local community. The facilities are a mixture of manned and unmanned, and house a variety of activities from fitness classes, to sports pitches, to Watersports courses and activities. It has an average membership of 11,800 members, as well as an active casual user base. The new system will provide the Sport and Wellbeing with the tools to deliver streamlined, efficient and professional interactions to all of its customers. It should also allow greater autonomy for its customers, empowering them to manage their chosen activities online. A successful and timely implementation is vital to ensure that Sport and Wellbeing are able to meet their obligations to their customers and to fulfil its financial obligations to the University, therefore any selected solution must be able to meet the requirements in this Invitation to Tender and it is anticipated that the service will be in place for 1st August 2017.