Banking API Consultancy Requirements 2016/17

Tender description

Why the Work is Being Done Her Majesty's Revenue and Customs has committed to an API first strategy for its customers to be able to submit their tax. In order to offer more convenience we would like to explore the possibility of customers being able to calculate and pay their tax straight from their bank accounts. This will give taxpayers – especially small enterprises – a better view of their tax liabilities. It may also give banks a closer connection with their customers. The work has to be completed by 31 March 2017. Problem to Be Solved How can banks integrate to HMRC? What APIs does HMRC need to offer that will have the biggest impact on their customers? What is the best strategy to engage and work with banks to make this happen? What should a user journey look like that would be useful for the banks and their customers? How can HMRC help "sell" this proposition to banks so that they commit resources to this project and integrate with HMRC? Who Are the Users As a small business owner I need to be able to see my VAT and other tax liabilities any moment in time in my online bank account so that I can set money aside and pay HMRC directly from my bank. Early Market Engagement HMRC has had initial meetings with banks to validate if they would be willing to integrate with HMRC. We have also done some user research to see if taxpayers would find this a useful service. Initial investigation into the idea and feasibility. Work Already Done Initial investigation into the idea and feasibility. Existing Team There is a programme director and a part time user researcher. The supplier will be working with a mix of contractors, civil servants and banks in order to implement this solution. Current Phase Discovery Work Location Dorset House, 27-45 Stamford St, London SE1 9NN, UK as well as at various bank sites or even at supplier premises. Working Arrangments Mostly on site of HMRC offices as well as occasionally at various bank offices. Security Clearance Regular government clearance. Additional T&Cs Skills & Experience Have a strong network and reputation within the banking community? Have accounting and tax expertise and an understanding of the tax marketplace? Have experience in delivering digital mobile and web based products for corporate clients? Have an understanding of the requirements of Small and Medium Enterprises when it comes to banking context? Nice to Haves Work with agile methodology No. of Suppliers to Evaluate 5 Proposal Criteria Technical competence Technical solution Team structure Value for money Cultural Fit Criteria Work as a team with HMRC and the banking community Have a strong reputation for trust and transparency Payment Approach Capped time and materials Assessment Method Written proposal Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers Budget range £60,000 to £130,000