Wellbeing and WeAreLPT Portals using a common Framework

Tender description

Why the Work is Being Done An on-line environment is essential to achieving, the objectives of Digital 2020 and cost improvement targets, whilst offering an opportunity to make a step change in improving service delivery. Wellbeing portal (patient and staff collaboration product) and WeAreLPT (staff working product) are key components and will contain the Applications and Widgets needed for collaboration between service users and service providers, and supporting staff members whilst at work. Enabling the Trust to move to digital working. This work is to be delivered in 2017 with further development planned for 2018. Problem to Be Solved With the Wellbeing portal we are looking to create a secure environment where service users, their guardians and carers, can access a single view of key data including, appointments, medication and guidance etc. Medical professionals can engage in collaborative working and interact with other authorised professionals and service users. WeAreLPT will become our new intranet and will provide integration and access to groups of staff members to promote cross business innovation, communication and collaboration. It is highly important that priority is given to data security, sharing, identity verification and how to provide a smooth and consistent user journey. Who Are the Users As a registered Wellbeing Service User, I need to access portals; so that I can view non-sensitive applications/data As a verified Wellbeing Service User who is also a parent OR carer, I need to access portals; so that I can view sensitive applications/data about myself OR my children OR the people I care for AND I can share data with verified Wellbeing Staff members Early Market Engagement Our early market engagement event informed us that their is an appetite for developing the products which make up our overarching on-line environment. We also found that the best way to deliver the project is using Agile Development Methodology and have organised our team to work this way. Talking to potential service providers informed the authoring of the Requirements Documents and how to package the products together to enable different service providers to work collaboratively. Work Already Done The Trust has started work on the data management part of the project which is being delivered in-house. We are in the Discovery phase of the project and have produced the Requirements Documents which will be issued to the selected suppliers who are invited to the evaluation phase of the further competition Existing Team The supplier will need to work with our team which is made up a non-technical product owners, a Technical Delivery Manager and project management support. The Portal supplier will be required to work with the Database supplier and other applications suppliers who are involved in delivering other aspects of the ecosystem. This will be to ensure the functionality of the various products interfaces correctly and that the portals fit with the overall vision of what the user journey should be. Current Phase Discovery Work Location The supplier will work from their own location with meetings at regular intervals in Leicester. There may be a requirement to visit other suppliers for meetings occasionally, the location of the other suppliers is not yet known Working Arrangments The preferred working method is Agile which will call for regular face to face meetings with the product owner and key stakeholders. The pricing schedule asks for an estimate of travel expenses for the project based on a number of meetings which is established by the number of sprints envisaged to deliver the product and stipulates that whilst travel and subsistence will be paid the travel time will not. Security Clearance Additional T&Cs We have special requirements on Intellectual Property Rights and need to reach an agreement with the supplier which will give the Trust the right to commercialise the output from the contract. Skills & Experience Have experience of successfully delivering digital projects using iterative development Have a track record of delivering training for trainers Have Security and Quality accreditations Have security and encryption controls applied to their external communications Have experience of applying security controls to infrastructure platform Have strong experience of portal design and implementation Be able to commence work on the project by 30 January 2017 Have strong project management ability Have an open approach to team working with non-technical clients Nice to Haves Delivering projects using agile development methodology Experience of running social media campaigns A track record of successful working with the NHS A formal risk and opportunity process Knowledge of Content Management Systems Understanding of formal project management methodologies Knowledge of modern technologies and emerging platforms Delivery of digital projects in the private sector No. of Suppliers to Evaluate 10 Proposal Criteria The understanding of LPT’s requirements. How the technical solution meets the Requirements. The team structure organigram and submitted CV's of team members Adequacy of the programme based on their assessment of the number of sprints required to deliver the portals How the proposal meets the requirements of Section 9 Development Approach The type of mobile app being delivered where mobile app is required and the reasons why How it is proposed to work with the Database supplier to ensure the technical solutions will interface with the IdP and datasets The type and quantity of training being provided The test environment being proposed and the period of time it will be maintained for Value for money using the pricing provided in the Price Schedule Cultural Fit Criteria Work as a team with our organisation and other suppliers Be transparent and collaborative in decision making Be able to work with clients with low technical expertise Payment Approach Fixed price Assessment Method Written proposal Work history Reference Presentation Evaluation Weighting Technical competence 50% Cultural fit 10% Price 40% Questions from Suppliers Budget range