Ticket-issuing machines

Tender description

Translink is the brand name for the public transport group of operating companies of Ulsterbus, Northern Ireland Railways and Citybus, which trades under the brand name Metro. Translink operate the majority of bus and rail services in Northern Ireland, with approximately 80 000 000 journeys made on Translink services every year by the 1 760 000 population of Northern Ireland. Translink's ticketing system processes 56 million transactions every year, collects over 82 % of Translink's total annual revenue and accounts for 79 500 000 annual bus and rail passenger journeys (2013/14 financial year). Translink now have a requirement for electronic ticketing system hardware, software, back office systems, customer payment interfaces and ongoing system support. This procurement will also ensure that the system is capable of integrating ticketing hardware and software from other non-Translink operators within the Translink ticketing system.