ITT248 Provision of Merchant Services

Tender description

The University’s current contract for merchant services is due to expire and tenders are being invited for a new contract to commence in April 2017. This tender is for the provision of Merchant Services for processing, authorisation and settlement of the University’s debit and credit transactions via all payment channels including: customer present (Chip and PIN/contactless payments), customer not present (Mail Order / Telephone Order) and online (e-commerce). The University is seeking to develop efficient and cost-effective merchant service arrangements which will be capable of meeting future market and technological changes, and which will meet, and often exceed, user expectations. It is looking for a relationship with an organisation which it can be confident will fulfil all the University’s current and future requirements. It is important that any potential acquiring partner can add value through an effective dedicated corporate support team backed up by a proactive education sector specialist Relationship Manager.