DBA Resource as a Service - PS/16/240

Tender description

Summary of the work The DBA role requires the ability to take technical ownership of the agency’s database solution delivery, providing the appropriate governance, assurance and support. This role also requires excellent communication and coaching skills and a strong database engineering background. Expected Contract Length 2 years Latest start date 16/01/2017 Budget Range £600 (Exclusive of T&S) Why the Work is Being Done In line with government policy, the Agency has set out to transform its ICT estate to a digital, cloud hosted, open source, multi-supplier environment within a cloud-hosted environment to deliver a transformed ICT estate and reduce total cost of ownership. This request is to support the DVLA pipeline of work providing DBA resource as a service that will supplement the existing DVLA resources. Problem to Be Solved In order to support the pipeline of work the level of in house expert knowledge needs to be supplemented in order to continue support the delivery of the pipeline and enablement of the in-house team. The initial commitment is for 2 DBA resources to be provided preferably by 3rd January but no later than the 16th January 2017. A further commitment for 2 Data Leads to be provided from the 1st February 2017. The contract will also be able to provision for a further 6 DBA/Data Lead resources over the life of the contract to as and when required. Who Are the Users Multiple both internal and external customers. Existing Team A team of in-house DBAs exist. Current Phase Beta Skills & Experience • Working as part of a cohesive support organisation to deliver both change and support activities across multiple workstreams and commitments • Technical ownership of database solutions, providing review and assurance • Experience of managing/supporting enterprise wide database solutions on a 24x7 basis Nice to Haves • Experience in PostgreSQL • Experience in Mongo DB • Experience in Oracle • Experience in MicrosoftSQL Work Location DVLA Morriston, Swansea Working Arrangments 5 days a week (40 hours) and to be available on rota basis to undertake out of hours activities and provide on call cover to support the service Security Clearance Must be SC Cleared and be able to evidence. Additional T&Cs T&S charges only apply for staff that commute over a 75 mile journey in each direction. This is based on the distance that would be reasonable to expect a person to commute to the principal location(s). T&S is only applicable at the following maximum rates (excluding VAT): i. For T&S including travel but no overnight stay: Suppliers plain day rate plus £45.00. ii. For T&S including overnight stay: Suppliers plain day rate plus £90.00. Suppliers will need to be available for telephone interviews between 28th-30th December. No. of Suppliers to Evaluate 10 Proposal Criteria • Approach and methodology • How the approach or solution meets user needs • How the approach or solution meets your organisation’s policy or goal Cultural Fit Criteria • Ability to encourage efficient communication and continuous improvement • Supporting enablement of in-house development capabilities, engaging with staff and creating an environment of knowledge sharing Payment Approach Time and materials Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers 1. Telephone Interviews - Please note telephone interviews will take place between 28th December 2016 - 6th January 2017.