Health and social work services

Tender description

The Authority wishes to award a contract for an Independent Health Complaints Advocacy. This is a vital component of the local NHS complaints system. It supports people who, for a wide range of reasons, find it difficult to navigate the complaints system themselves. Independent advocacy helps people to speak up, supports a person to express their views, have these taken seriously and achieve personal outcomes. Further information is contained within the specification. The contract duration will be for an initial period of 2 years; the Authority will have the power to extend the contract for up to 2 years exercisable by yearly extensions. The annual value of the contract is estimated to be around 140 000 GBP therefore the anticipated value of the Contract is 560 000 GBP. If a supplier submits a price above the available budget their organisation shall be removed from the process. The Authority wishes to award a contract for an Independent Health Complaints Advocacy. This is a vital component of the local NHS complaints system. It supports people who, for a wide range of reasons, find it difficult to navigate the complaints system themselves. Independent advocacy helps people to speak up, supports a person to express their views, have these taken seriously and achieve personal outcomes. Further information is contained within the specification. The contract duration will be for an initial period of 2 years; the Authority will have the power to extend the contract for up to 2 years exercisable by yearly extensions. The annual value of the contract is estimated to be around 140 000 GBP therefore the anticipated value of the Contract is 560 000 GBP. If a supplier submits a price above the available budget their organisation shall be removed from the process.