Delivery partner for Welsh Revenue Authority digital tax collection and management system

Tender description

Why the Work is Being Done The Welsh Revenue Authority (WRA) will be a new non-Ministerial Department of the Welsh Government, administering and collecting devolved Welsh taxes - Land Transaction Tax (LTT) and Landfill Disposals Tax (LDT). There is scope for the range of functions undertaken by the WRA to develop and expand over time. The WRA requires an implementation partner to deliver an end to end, digital tax collection and management system by 31 Oct 2017. A separate support contract may be put in place for ongoing support after go live and this may be with a separate organisation. Problem to Be Solved The WRA will be responsible for collecting and managing devolved taxes in Wales. To support it in delivering these functions, it requires an end to end, digital tax collection and management system. The aspiration is to base the system on Commercial Off The Shelf (COTS) technologies, where possible. Who Are the Users As a Solicitor, I need to input my login details so that I can access the WRA digital tax service; As a Landfill Site Operator, I want the system to validate my return so that I know it has been completed in full without errors; As WRA I want to be alerted that the self assessed amount is different from the calculated amount so that I can check compliance; As WRA I need the capability to be able to run reports on all data Early Market Engagement Work Already Done A Discovery Phase has already been completed, generating the user needs that make up the MVP as well as early service prototypes. Information related to these outputs will only be shared with shortlisted suppliers. Existing Team The supplier will need to work with a small, multi-disciplined in-house team (5-7), including Delivery Manager, Product Owner, Business Analysts, Technical Architect, Data Architect and Service users. Where integration with other WRA systems is required, you may need to work closely with other suppliers, via the in-house team. Current Phase Alpha Work Location Welsh Government Offices, Cathays Park, Cardiff, Wales, CF10 3NQ Working Arrangments We expect a supplier to be flexible to our needs and work with the in-house team based in Cardiff. This may require a mix of on-site working (days per week to be discussed) and collaborative/remote working. Travel and expense costs associated with this contract will be the responsibility of the supplier and will not be reimbursed by Welsh Government/Welsh Revenue Authority. Security Clearance All supplier resources must be SC cleared or equivalent. Additional T&Cs There will be ‘break points’ in the contract to assess progress, quality and to enable contract termination (if necessary) at the following stages of delivery: Completion of the Alpha phase; Completion of the Beta phase. Skills & Experience Demonstrate experience of implementing transactional digital systems Be able to begin work on 25 January 2017. Nice to Haves No. of Suppliers to Evaluate 5 Proposal Criteria How well the proposal meets the delivery deadline of Oct 31 2017. Suppliers are asked to provide a detailed plan for the delivery of the MVP listed. Evidence of successfully implementing and supporting transactional digital systems to Public Sector clients How well the proposal meets the identified requirements and stated COTS aspiration, where possible. How well the proposal describes an agile, iterative approach towards delivery of the system How well the proposal presents evidence of ISO 27001 compliance Detailed breakdown costs for the delivery of Alpha, Beta and Path to Live phases Cultural Fit Criteria Explain their proposed approach to working with the client to pre-empt and resolve risks and/or issues to ensure the delivery deadline is still met. Payment Approach Capped time and materials Assessment Method Written proposal Evaluation Weighting Technical competence 45% Cultural fit 10% Price 45% Questions from Suppliers Budget range £1.5 - £2 million